Privacy Policy
Effective Date: Oct 1, 2025

WaterStarr (“we,” “our,” or “us”) is committed to protecting the privacy and personal information of our supporters, donors, volunteers, and website visitors. As a registered Canadian charity, we comply with the Personal Information Protection and Electronic Documents Act (PIPEDA) and applicable privacy laws. This Privacy Policy explains how we collect, use, disclose, and protect your information.

1. Information We Collect

We may collect the following information:

• Personal Information: name, address, phone number, email address, and communication preferences.

• Donation Information: payment details (processed securely through third-party providers), donation history, and receipts (as required by the Canada Revenue Agency (CRA)).

• Volunteer Information: applications, background information (where required), and areas of interest.

• Website Information: non-identifiable data such as IP address, browser type, and cookies, to improve user experience.
   

2. How We Use Your Information

We use your information to:

• Issue official donation receipts as required by the CRA.

• Communicate updates, campaigns, and opportunities to get involved.

• Process donations, memberships, or event registrations.

• Administer volunteer programs.

• Improve our website, programs, and outreach efforts.

• Comply with legal and regulatory requirements.
   

3. Consent

By providing your personal information, you consent to its collection, use, and disclosure as outlined in this Policy. You may withdraw consent at any time, subject to legal or contractual restrictions (for example, we must keep donor records for CRA compliance).

4. Disclosure of Information

We do not sell, rent, or trade your personal information. We may share your information only in limited circumstances:

• With trusted third-party service providers (such as secure payment processors or email distribution platforms) who are contractually bound to protect your data.

• When required by law or regulation.

• To protect the rights, property, or safety of WaterStarr or others.
   

5. Retention of Information

We retain donor and financial records for as long as required by the Canada Revenue Agency (CRA) and applicable laws. Personal information that is no longer required will be securely destroyed, erased, or anonymized.

6. Safeguards

We use appropriate administrative, technical, and physical safeguards to protect personal information against unauthorized access, loss, misuse, or disclosure.

7. Access and Correction

You have the right to access the personal information we hold about you, and to request corrections if it is inaccurate or incomplete. Requests can be made in writing to the Privacy Officer listed below.

8. Children’s Privacy

We do not knowingly collect personal information from children under 13 without parental or guardian consent.

9. Updates to this Policy

We may update this Privacy Policy from time to time to reflect changes in law or our practices. Updates will be posted on our website with an updated “Effective Date.”

10. Contact Us

If you have questions about this Privacy Policy, or wish to access, correct, or withdraw your personal information, please contact us at:
Email: info@waterstarr.com